Frequently Asked Questions

There are many advantages to leasing your new car including:

• Low fixed monthly payments for a brand-new car
• Lower initial deposit
• Simple, hassle-free process
• Warranty and road tax are included

At the end of your lease agreement you simply hand the car back to the finance company. They will contact you directly to arrange collecting it from your home address, free of charge. You can either lease another car or look elsewhere. As long as the vehicle is in good condition you won't have anything extra to pay. Milease will contact you 6 months before the end of your lease to discuss new car options. 

Any maintenance plan offered by us provides price protection from manufacturer service and labour costs. Fixed monthly cost so there are no unexpected bills. Collect and deliver service with courtesy cars (If available). Everything is booked for you via one phone number providing total convenience. Maintenance plans we offer include servicing, tyres (including punctures) wear and tear items, breakdown and even the MOT (if required). 

We offer free UK mainland delivery to home or work. Collection depends on the type of contract taken. For contract hire or personal contract hire and contract purchase or personal contract purchase the finance company will collect the vehicle at the end of the contract unless you are purchasing the vehicle.

All vehicles include at least 12 months breakdown cover from the manufacturer although most manufacturers now offer 3 years cover fee of charge. Within the car or van book pack there will be an emergency number to contact day or night.

The initial rental is a payment you make at the start of your lease agreement. Your initial rental is calculated in multiples of your regular monthly payment and can be based on 1, 3, 6, 9 or 12. As it pays a proportion of your total lease cost it means the more you pay upfront, the lower your monthly payment will be.

A lease agreement is not designed to be broken and as such it can be expensive to terminate your agreement early. It’s the discretion of the finance company as to whether they allow an early termination, but as a general rule of thumb you will be charged 50% of your remaining payments.

This will be shown as 3 + 35 (3 year contract) or 9 + 23 (2 year contract). Basically, the 3 and the 9 represent the initial rental (see above) and the 35 or 23 represents how many subsequent months you will pay the rental.

Yes, you can. Please feel free to speak to your account expert on how to do this. Don’t forget to take it back off again before the vehicle is returned.

The processing fee allows us to keep our offers as competitive as possible for our customers. It also covers the costs of advertising,  dealing with our funder partners, dealers and manufacturers. This fee is non-refundable and is payable within 7 days of your order being accepted. 

Milease offer a 10% discount off our processing fee for all blue light card holders and active service members that lease a vehicle from us (proof is required). 

Although we are based in the north west. Milease are proud to offer our services throughout the UK!  With free delivery to the UK mainland (some exceptions may apply). You can order your car from us, relax and wait for the delivery free of charge direct to your door!